Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Top Notch Customer Service!!! I will never change my auto insurance!Mark L., Ellicott City, Maryland
- Why would I change after 35+ years of dependable service?Joseph E., Maryland
“For my insurance needs I trust J. E. Schenk & Associates and Erie Insurance. Why would I change after 35+ years of dependable service?
When it comes to coffee I appreciate a robust cup, served black or a non-fat latte with an extra shot!” - We love our experience with J.E.Schenk & Associates, Inc and Erie Insurance.MaryCarmen H., Maryland
“We love our experience with J.E.Schenk & Associates, Inc and Erie Insurance.
My family switched from Allstate from over twenty five years and glad we did. Our experience with J.E. Schenk & Associates, Inc and Erie Insurance has been absolutely fabulous. You will also feel like part of its family with all your insurance needs. A wow-Dependable, friendly & helpful customer service & a great team of insurance professionals.” - AThank you so much for your help on our home claim.Anonymous, Maryland
“Thank you so much for your help on our home claim. When that crane fell on our home and crushed it almost in half we were so devastated. When you showed up and walked the property with us and assured us that the fact we were all safe is all that matters and that Erie would restore our home “as good as new” it made us feel so good. Now that the claim is complete and everything turned out so perfectly we just wanted to say thanks!”
- AMany thanks Kristi to you and all your office, for all the help you give to me.Anonymous, Maryland
- GA
- BHBryan H., Ellicott City, Maryland
“I had a very difficult experience involving Erie insurance taking money out of my account for the automated monthly payment. I had bad timing and didn’t change my bank account in time, which caused Erie to overdraft my account (and, because M&T Bank are a bunch of crooks, incur overdraft fees). Once I told Jennifer and Sarah of this issue, they leapt into action. Not only did they credit the money to my next month’s premium, but also refunded me the overdraft fees for that transaction, as well as the several other transactions that were over-drafted as a result of that charge. J. E. Schenk earned my business for life. I will never use another insurance company again.”
- Benjamin P., Ellicott City, Maryland
- JRJames R., Ellicott City, Maryland
“After my brother-in-law died suddenly, my wife and I were completely lost as to how to handle the estate, especially since we live a thousand miles away. J.E. Schenk and Associates helped us change and modify the insurance quickly and with no headaches, including finding homeowners insurance for a vacant house and dealing with a car that was suddenly property of a probate estate. Working with them was painless to the point of being pleasant. If we lived in Maryland, we’d be using them now.”
